If you have an order in pending status with AudioBuy which requires urgent attention - Please include the word 'Urgent' in the subject line of your email. This will ensure your enquiry is pushed to the top of our response queue and you can expect a reply within 1 business day (excluding weekends). Please include your order number in all correspondence. Your order number was included in the confirmation you received after purchase and can be viewed in your account (example order ID : 200001081).
Tracking Your Order
We ship through USPS Mail , Fedex and DHL depending on the size , weight and value of the goods.
If you require a specific postal method , please let us know in the comments form during checkout.
If your order has shipped with USPS - Please allow the USPS.com online tracking system 12-24 hours to show tracking & scan progress.